Fundamentals
Our Fundamentals training consists of a series of 10 courses and 50 videos followed up with a quiz to test your knowledge of the subject. Complete all 10 courses to achieve your fundamentals certificate or choose to take any individual course. These courses are a MUST for Service Advisors!
- Creating Amazing Presentations
- Creating the Need
- CSI Performance
- Multi-Point Inspection Need
- Multi-Point Inspection Value
- Overcoming Objection Need
- Overcoming Objection Value
- Presenting Factory Maintenance
- Vehicle Walk Around
- Why Customers Buy
Training Webinar Replays​
We record all virtual, instructor-led training courses and post in the training portal in case you missed a training session or want a refresher on a topic. Replays are available for all courses recorded during your enrollment period.