High-performing Fixed Operations teams aren’t born, they’re trained!
Zurich’s Fixed Operations training, led by renowned industry expert, Steve Shaw, transforms individual and team performance with proven strategies and practices, and live, engaging, instructor-led courses. Dealerships who take this training see improvement in repair order performance, profit, team member earnings, and so much more.
Benefits
- Higher repair order performance – up to 20% or more per R.O.
- Higher customer satisfaction
- Improved retention
- Stronger service drive sales closing ratios
- Improved communication and time management skills
- Expanded customer management strategies
- Increased team member paychecks (improved team retention)
- Skill development for all levels of dealership associates
How it works
Zurich’s training offers a variety of course options, pricing, and programs to suit your unique dealership needs.
- Choose from monthly or annual all-access plans
- Sign up an individual team member or choose the dealership rooftop plan to give access to up to 50 team members
- Attend individual training courses, or enroll in position-specific certification programs to achieve specialized skill development
- Access discounted pricing with annual plans
- Attend live, virtual, and instructor-led training
- Enjoy convenience of on-demand content for specific training topics
October 2023
November 2023
No event found!
Powered by Modern Events Calendar
Ready to raise your RO Performance?
Check out the variety of courses and certifications available.
View our training calendar for current offerings.
Choose a training package and sign for your training access.