High-performing Fixed Operations Teams aren’t born, they’re trained!
Zurich Fixed Operations Training, provided by Steve Shaw, transforms individual and team performance with proven strategies and practices, and live, engaging, instructor-led courses. Dealerships who take this training see improvement in repair order performance, profit, team member earnings, and so much more. We are truly excited to announce that we are rolling out a brand new Behavior Training University compatible with all devices ready for 24 hour training! Please contact Steve Shaw at 424-237-4973 for a demo and pricing.
Benefits
- Higher repair order performance
- Higher customer satisfaction
- Improved retention
- Stronger service drive sales closing ratios
- Improved communication and time management skills
- Expanded customer management strategies
- Increased team member paychecks (improved team retention)
- Skill development for all levels of dealership associates
Call Steve Shaw Training for a demo and pricing at 424-237-4973
Ready to raise your RO Performance?
Check out the variety of courses and certifications available.
View our training calendar for current offerings.
Choose a training package and sign for your training access.