750 Mobile Growing the Business
This class is required for Mobile Service Technician, Mobile Service Manager, & Service Advisor Certifications. The purpose of this course is to provide the associate with proven strategies to expand the mobile service business, attract new customers, and increase repair order count and gross profit per stop.
The student will learn the following impact items:
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- The revenue potential of every mobile service stop
- How to identify and target high-yield customer segments
- Effective marketing, referral, and rebooking strategies for mobile service
- Building recurring fleet, residential, and small-commercial accounts
- Tracking the KPIs that drive mobile service profitability
This class is designed for the following associates… Mobile Service Technician, Mobile Service Manager, Service Advisor, Service Manager, Fixed Operations Director, & General Manager.