BEGIN:VCALENDAR
VERSION:2.0
METHOD:PUBLISH
CALSCALE:GREGORIAN
PRODID:-//WordPress - MECv7.24.0//EN
X-ORIGINAL-URL:https://fixedopstraining.zurichna.com/
X-WR-CALNAME:Zurich Fixed Operations Training
X-WR-CALDESC:Zurich Fixed Operations Dealership Training | Service Advisor Training
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-PUBLISHED-TTL:PT1H
X-MS-OLK-FORCEINSPECTOROPEN:TRUE
BEGIN:VEVENT
CLASS:PUBLIC
UID:MEC-8be61bb4942454f1fce2c9ff38c40ec3@fixedopstraining.zurichna.com
DTSTART:20270412T150000Z
DTEND:20270412T160000Z
DTSTAMP:20260520T182900Z
CREATED:20260520
LAST-MODIFIED:20260521
PRIORITY:5
SEQUENCE:1
TRANSP:OPAQUE
SUMMARY:675 Service Lane Tech
DESCRIPTION:This class is required for Service Manager & Fixed Operations Director Certifications. The purpose of this course is to teach the manager how to deploy a service-lane technician role that pre-inspects every vehicle before the advisor writes the repair order.\nThe student will learn the following impact items:\n\nThe financial case for a dedicated service-lane technician\nDefining the role, pay plan, and daily scorecard\nIntegrating the lane tech into the advisor’s walk-around\nCapturing missed maintenance and tire revenue on every visit\nMeasuring incremental hours-per-RO from the lane-tech program\n\nThis class is designed for the following associates… Service Manager, Assistant Service Manager, Shop Foreman, Fixed Operations Director, & General Manager.\nTAKE QUIZ WATCH REPLAY\n
URL:https://fixedopstraining.zurichna.com/events/675-service-lane-tech/
CATEGORIES:All Courses,Management Fundamentals
END:VEVENT
END:VCALENDAR