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VERSION:2.0
METHOD:PUBLISH
CALSCALE:GREGORIAN
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X-ORIGINAL-URL:https://fixedopstraining.zurichna.com/
X-WR-CALNAME:Zurich Fixed Operations Training
X-WR-CALDESC:Zurich Fixed Operations Dealership Training | Service Advisor Training
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-PUBLISHED-TTL:PT1H
X-MS-OLK-FORCEINSPECTOROPEN:TRUE
BEGIN:VEVENT
CLASS:PUBLIC
UID:MEC-4c01ca047f42d5834d0e48ad5ce632b9@fixedopstraining.zurichna.com
DTSTART:20261014T150000Z
DTEND:20261014T160000Z
DTSTAMP:20230309T052500Z
CREATED:20230309
LAST-MODIFIED:20260521
PRIORITY:5
SEQUENCE:1
TRANSP:OPAQUE
SUMMARY:801 RO Basics
DESCRIPTION:This class is required for Express Service Advisor & Express Technician Certifications. The purpose of this course is to ground the associate in the fundamentals of a properly opened, documented, and closed Express repair order.\nThe student will learn the following impact items:\n\nThe anatomy of a complete Express repair order from open to close\nRequired customer, vehicle, and concern data on every RO\nProper documentation of complaint, cause, and correction\nTime stamping, flag hours, and labor operation accuracy\nThe most common RO errors that cost the dealership warranty dollars\n\nThis class is designed for the following associates… Express Service Advisor, Express Technician, Service Manager, Warranty Administrator, & General Manager.\nTAKE QUIZ WATCH REPLAY\n
URL:https://fixedopstraining.zurichna.com/events/801-ro-basics/
CATEGORIES:All Courses,Express
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