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X-ORIGINAL-URL:https://fixedopstraining.zurichna.com/
X-WR-CALNAME:Zurich Fixed Operations Training
X-WR-CALDESC:Zurich Fixed Operations Dealership Training | Service Advisor Training
REFRESH-INTERVAL;VALUE=DURATION:PT1H
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BEGIN:VEVENT
CLASS:PUBLIC
UID:MEC-24fe7c0ccc301185c71eae88b71d6b65@fixedopstraining.zurichna.com
DTSTART:20260616T150000Z
DTEND:20260616T160000Z
DTSTAMP:20230309T052500Z
RDATE;VALUE=PERIOD:20260616T150000Z/20260616T160000Z,20270615T150000Z/20270615T160000Z
CREATED:20230309
LAST-MODIFIED:20260520
PRIORITY:5
SEQUENCE:8
TRANSP:OPAQUE
SUMMARY:402 The Art of the Walk Around 2 – Key Steps
DESCRIPTION:This course is required for SA Level 3 & Valet Certifications. The purpose of this course is to show the associate the most impactful items to be included in a walk around and demonstrate example.\nThe student will learn the following impact items…\n\nHow to execute the best walk around on the drive\nThe most important items to be included in a walk around process\nWhy each of the items are included\nA step-by-step demonstration of each item\nThe philosophy of each item included in the walk around\n\nThis class is designed for the following associates…Service Advisor, Service Manager, General Manager, Valet. The goal is for the student to see an increase in RO Sales, Customer Engagement and improve CSI and Retention.\nTAKE QUIZ  REPLAYS\n
URL:https://fixedopstraining.zurichna.com/events/402-the-art-of-the-walk-around-2-key-steps/
CATEGORIES:All Courses,Service Advisor Level 3,Valet
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