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METHOD:PUBLISH
CALSCALE:GREGORIAN
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X-ORIGINAL-URL:https://fixedopstraining.zurichna.com/
X-WR-CALNAME:Zurich Fixed Operations Training
X-WR-CALDESC:Zurich Fixed Operations Dealership Training | Service Advisor Training
REFRESH-INTERVAL;VALUE=DURATION:PT1H
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BEGIN:VEVENT
CLASS:PUBLIC
UID:MEC-b5f15297073c1d370246af6617cef13a@fixedopstraining.zurichna.com
DTSTART:20260615T150000Z
DTEND:20260615T160000Z
DTSTAMP:20230309T052500Z
RDATE;VALUE=PERIOD:20260615T150000Z/20260615T160000Z,20270614T150000Z/20270614T160000Z
CREATED:20230309
LAST-MODIFIED:20260520
PRIORITY:5
SEQUENCE:6
TRANSP:OPAQUE
SUMMARY:401 The Art of the Walk Around – Why?
DESCRIPTION:This course is required for SA Level 3 & Valet Certifications.\nThe purpose of this course is to show the associate the importance of a Vehicle Walk Around in the service drive.\nThe student will learn the following impact items…\n\nThe advent of the KIOSK Check in VS. the Service Advisor\nThe most important items to be considered in a walk around\nHow to be prepared for the customer arrival\nHow consistency is the key to success\nHow to find service contract opportunities\n\nThis class is designed for the following associates…Service Advisor, Service Manager, General Manager, Valet. The goal is for the student to see an increase in RO Sales, Customer Engagement and improve CSI and Retention.\nTAKE QUIZ  REPLAYS\n
URL:https://fixedopstraining.zurichna.com/events/401-the-art-of-the-walk-around-1-why-walk-around/
CATEGORIES:All Courses,Service Advisor Level 3,Valet
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